Regional Service Manager - 15month FTC

We are looking for a Regional Service Manager to join our team on a 15 month FTC for our team in the North covering Yorkshire, Lancashire and Cumbria

Reporting to the Regional Business Manager you will be responsible for driving profitable growth by overseeing technical services and ensuring effective leadership of specialists and service team leaders.

You will combine you skills in business management, team development, and customer relationship management to deliver year-on-year growth.

You will manage the regional service business, including P&L responsibility, staff development, and fostering collaboration between service and sales teams to maximize profitability and customer satisfaction. Additionally, you will ensure adherence to health and safety standards and maintain a high level of service quality and professionalism.

Essential Duties and Responsibilities

• Business Management:
• Drive service business growth within the region to achieve year-on-year profitability.
• Manage the regional P&L by increasing revenue, enhancing margins, and controlling costs.
• Continuously evaluate service performance and take corrective actions as needed.
• Participate in key projects and regional service manager meetings, supporting peers as required.
• Team Leadership:
• Oversee staff appraisals, training, development, and performance management to enhance workforce capability.
• Conduct regular ride-outs and engage in recruitment, absence management, and conduct matters.
• Organize team meetings and activities to keep staff informed, motivated, and aligned with business goals.
• Collaboration and Networking:
• Partner with sales teams and the Regional Business Manager to identify opportunities for growth and support RMS service implementation for new customers.
• Build strong working relationships across functions, including Finance, IT, Marketing, HR, and Health and Safety.
• Engage internal subject matter experts for training and development opportunities for the team.
• Customer Engagement and Representation:
• Represent the company's products, services, and brand at events, sales promotions, and customer meetings.
• Promote a high level of customer service and professionalism by maintaining cleanliness and compliance with hygiene standards.
• Monitor competitor activity, market opportunities, and risks while expanding your professional network.
• Operational Excellence:
• Work with the Regional Field Support Manager to optimize the fleet of vehicles.
• Ensure compliance with health and safety regulations for yourself and your team, both on-site and while driving company vehicles.
• Other Responsibilities:
• Actively participate in monthly meetings and assist in addressing regional challenges as needed.
• Take on additional duties as assigned by the line manager to support business objectives.

• Proven experience in people management, with a focus on team development and performance enhancement.
• Background in direct sales or experience within an agricultural business.
• Strong time management and organizational skills, with the ability to prioritize effectively.
• Excellent communication skills, adaptable to various levels of stakeholders.
• Self-motivated with the ability to work independently.
• Proficiency in Microsoft Office applications.

ABS Global is a Genus company and is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products.  Marketing in more than 70 countries around the globe, ABS has been at the forefront of animal genetics and technology since its founding in 1941.  We are uniquely positioned as a global player with a dedicated research and development function and an international distribution network.  We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock whose offspring is designed to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner.

Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing.  We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. 

Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.

Our Values

• Collaborate as One Team
• Create Value for Customers
• Innovate with Purpose
• Never stop improving

DEI

Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.

• Performance related bonus
• 25 days holidays + Bank Holidays 
• NFU Pension (5% employer contribution)
• Health Cash back scheme 
• Employee Assistance Program 
• Employee share plan 
• Flexible Working Policy (Where appropriate/practicable) 
• Enhanced maternity leave 12 weeks at full pay followed by 4 weeks at 50% followed by SMP
• Comprehensive L&D program including career development programs, access to Genus University and Mango (languages) 

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.